Effective Date: March 2, 2026
BlockX (“BlockX,” “we,” “our,” or “us”) operates the website https://blockxpro.com and related mobile applications (collectively, the “Service”). This Privacy Policy explains how we collect, use, and share information when you use the Service.
Information We Collect
A. Information You Provide
- Account details: When you create an account, we collect your name and email address.
- Communications: information you provide when you contact us (support requests, feedback, and other messages).
- Optional profile information (if you choose to provide it): You may choose to provide additional details such as your phone number, age, profile photo, and preferences. Providing this information is voluntary.
B. Information Collected Automatically
When you use the Service, we collect information automatically, including:
- Device and technical information: device model, operating system version, app version, browser type (if using the website), IP address, language settings, and identifiers used for security and analytics.
- Usage and analytics data: app/website interactions (e.g., screens or pages viewed, features used, session duration), performance data, and crash/error logs.
C. Information from Third Parties
- App Store platforms: if you download the app through Apple’s App Store, Apple may provide us limited information related to your purchase/download in accordance with Apple’s policies.
- Sign-in providers (if enabled): if you use Apple Sign-In (or another sign-in option we offer), we may receive information such as your name and email address depending on what you share through that provider.
No advertising networks: We do not collect information from advertising networks and we do not use the Service for targeted advertising.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Create and manage accounts and authenticate users.
- Communicate with you about service-related messages (e.g., security alerts, account notifications, and support responses).
- Monitor usage, analyze performance, fix bugs, and improve the Service.
- Protect the Service, prevent fraud/abuse, and enforce our Terms.
- Comply with legal obligations and resolve disputes.
How We Share Your Information
We do not sell your personal information. We may share information:
- With service providers that help us operate the Service (e.g., hosting, database, analytics, and crash reporting). They may access information only to perform services for us and are required to protect it.
- For legal and safety reasons if we believe disclosure is required by law or is necessary to protect the rights, safety, and security of BlockX, our users, or others.
- Business transfers in connection with a merger, acquisition, financing, or sale of company assets (information may be transferred as part of that transaction).
- With your consent when you explicitly ask us to share information.
Cookies and Tracking Technologies
We use cookies and similar technologies (primarily on the website) to:
- Keep you signed in and maintain session preferences.
- Understand usage and improve performance and reliability.
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
No ad targeting: We do not use cookies or pixels for targeted advertising.
Phone Number Use
We collect your phone number for account-related purposes such as account verification, security, and support.
We do not sell phone numbers and we do not use phone numbers for targeted advertising.
(If you later introduce SMS notifications or marketing texts, we will update this Privacy Policy and provide appropriate opt-out options.)
Data Retention
We retain personal information only as long as necessary to provide the Service and for legitimate business purposes such as security, compliance, and dispute resolution. When no longer needed, we delete or anonymize information in accordance with our retention practices.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the information in the “Contact Us” section below.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.
Account Deletion
You can delete your account in the mobile app by going: Login → Menu → Delete Account.
If you have trouble deleting your account, you can also request deletion by emailing us at support@blockxpro.com.
Children’s Privacy
The Service is not directed to individuals under the age of 13 (or the relevant age of consent in your country), and we do not knowingly collect personal information from children.
Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.
International Data Transfers
Your information may be processed and stored in countries outside your place of residence. Where required, we take steps designed to ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the Effective Date.
Contact Us
If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at:
BlockX
Website: https://blockxpro.com
Email: support@blockxpro.com